@charset "utf-8"; 
*{list-style:none outside none; margin:0; padding:0; font-family:"微软雅黑"; }
body, div, dl, dt, dd, ol, h1, h2, h3, h4, h5, h6, form, input, p, th, td{margin:0; padding:0; }
body{font-size:12px; background:#f6f6f6; margin:0; color:#333; }
img{border:0 none; }
input{border:0 none; }
a:active img{border:0 none; }
a{text-decoration:none; color:#052c87; }
a:link{text-decoration:none; }
a:visited{text-decoration:none; }
a:hover{text-decoration:none; }
a:active{text-decoration:none; }
ul{list-style:none outside none; margin:0; padding:0; }
li{list-style:none outside none; margin:0; padding:0; }
p h1{margin:0; padding:0; }
h4{font-size:12px; margin:0; padding:0; }
h3{color:#FF6600; /*display:inline;*/ font-size:14px; font-weight:bold; }
.clear{clear:both; }
.clearfix:after{clear:both; content:"."; display:block; height:0; visibility:hidden; }
.clearfix{}
.fl{float:left; }
.fr{float:right; }
em{font-style:normal; }

/*导航*/
.ctrl-newslogo{width:100%; overflow:hidden; padding:20px 0; }
.ctrl-newsnav{width:100%; float:left; background:#0a3190; }
.ctrl-newsnav ul{width:1200px; margin:0 auto; }
.ctrl-newsnav ul li{float:left; height:47px; line-height:47px; width:125px; text-align:center; }
.ctrl-newsnav ul li a{color:#fff; display:block; font-size:14px; }
.ctrl-newsnav ul li a:hover{background:#0044CC; }
.ctrllist-active{background:#0044CC; }

/*页脚*/
.ctrl-footer{width:100%; position:fixed; bottom:0; float:left; padding:6px 0; background:#ddd; }
.ctrl-footer p{text-align:center; }

/*首页主体*/
.ctrlp20{padding:15px 0; }
.ctrl-all{width:100%; margin:0; }
.ctrl-all-body{width:1200px; margin:0 auto; }
.ctrl-news-body{width:1200px; margin:0 auto; }
.ctrl-login{width:90px; height:26px; float:right; background:#FFF; border:#efefef 1px  solid; text-align:center; line-height:27px; font-family:"微软雅黑"; color:#e6e6e6; }
.ctrl-login a{color:#25b4ff; padding:0px 5px; text-decoration:none; }
.ctrl-logo{width:100%; text-align:center; float:left; }
.ctrl-list{padding:30px 0; width:100%; float:left; }
.ctrl-news-color{background:#fff; }
.ctrl-newslogo-right{line-height:39px; }
.ctrl-newslogo-right:hover{text-decoration:underline; }
.main li{background:#fff; margin:10px 24px 10px 24px; border-radius:5px ; border:#eee solid 1px; float:left; height:187px; width:251px; box-sizing:border-box; }
.main li a{color:#555555; display:block; }
.main li img{transition:all 0.5s; }
.main li:hover{cursor:default; background:#fff; box-shadow:0 5px 10px rgba(133,166,193,.20); }
.main li:hover img{transform:scale(1.1); -webkit-transform:scale(1.1); -moz-transform:scale(1.1); -o-transform:scale(1.1); transition:all 0.5s; }
.main_image{cursor:pointer; padding:20px 0 26px 0 ; text-align:center; }
.main_text{cursor:pointer; font-size:13px; box-sizing:border-box; padding:15px 0 15px 15px; background:url(../images/ctrl-line.jpg) no-repeat bottom; }
.title{color:#25b4ff; font-size:16px; font-weight:bold; padding-right:10px; }
#main_one{margin:10px 0px 10px 24px; }
.ctrl-ion{font-family:"微软雅黑"; height:90px; margin:0 auto 40px auto; width:100%; float:left; }
.ctrl-ion ul{width:1200px; height:90px; margin:0 auto; text-align: center; }
.ctrl-ion li{/*width:104px; float:left;*/ text-align:center; display: inline-block;}
.ctrl-ion a{display:block; color:#333333; }
.ctrl-ion a span{display:block; width:100%; padding:10px 0; }
.ctrlicon-img{width:100%; height:60px; margin: 0 28px 0 0px; }
.ctrlicon-img img{transition:all .2s ease 0s; }
.ctrlicon-img img:hover{margin-top:-3px; }

@keyframes myfirst{
 0%{margin-top:0px; }
 50%{margin-top:-6px; }
 100%{margin-top:0px}
}

/*新闻中心*/
#banner{width:100%; overflow:hidden; position:relative; }
#banner .swiper-slide{position:relative; text-align:center; }
#banner .swiper-slide a{display:block; width:100%; position:relative; width:358px; }
#banner .swiper-slide a div.imgWrap{display:block; width:100%; }
#banner .swiper-slide a div.imgWrap img{display:block; width:358px; height:218px; }
#banner .swiper-slide a p.titWrap{display:block; width:96%; padding:0 2%; position:absolute; left:0; bottom:0; background-color:rgba(0,0,0,0.3); text-align:left; }
#banner .swiper-slide a p.titWrap span{line-height:30px; font-size:14px; color:#fff; }
#banner h2{position:absolute; left:0; bottom:0; right:0; height:42px; line-height:42px; text-align:center; font-size:1em; color:#fafafa; font-weight:normal; text-shadow:1px 1px 1px #000; /* background-color:rgba(21,20,20,0.5); */background-color:rgba(0,0,0,0); background:-moz-linear-gradient(top,rgba(0,0,0,0),rgba(0,0,0,0.7)); background:-webkit-gradient(linear,top,from(rgba(0,0,0,0)),to(rgba(0,0,0,0.7))); background:-webkit-linear-gradient(top,rgba(0,0,0,0),rgba(0,0,0,0.7)); background:-o-linear-gradient(top,rgba(0,0,0,0),rgba(0,0,0,0.7)); }
#banner .pagination{position:absolute; bottom:40px; right:0; z-index:20; text-align:center; }
#banner .swiper-pagination-bullet{display:inline-block; width:5px; height:5px; border-radius:5px; background:#fff; margin:0 2px; opacity:0.8; cursor:pointer; }
#banner .swiper-pagination-bullet-active{background:#ff6600; }
.ctrl-newscon{width:1200px; margin:0 auto; background:#fff; padding:0 0 30px 0; box-sizing:border-box; min-height:710px; overflow:hidden; margin-bottom:50px; boxshadow:0 5px 5px rgba(133,166,193,.20); }
.ctrl-newscon-left{width:900px; float:left; padding:0 30px; box-sizing:border-box; }
.ctrl-newslogo-left{float:left; }
.ctrl-newslogo-right{float:right; }
.ctrl-newscon-lefttop{width:100%; padding-top:30px; overflow:hidden; }
.newscon-h3{width:100%; overflow:hidden; }
.newscon-h3 h3{display:block; width:100%; /*height:70px;*/ text-align:center;  overflow:hidden; }
.newscon-h3 h3 span{line-height:50px; font-size:24px; color:#333; font-weight:normal; }
.newscon-h3 h4{display:block; width:100%; border-bottom:dashed 1px #ddd; margin-bottom:20px; overflow:hidden; text-align:center; color:#666; font-weight:normal; }
.newscon-h3 h4 span{line-height:40px; font-size:14px; color:#999; font-weight:normal; }
.newscon-list{width:100%; margin:30px 0; overflow:hidden; }
.newscon-listimg{width:358px; float:left; }
.newscon-listtext{width:400px; padding-left:30px; float:left; }
.newscon-listtext p,.newscon-listtext p span{width:100%; line-height:24px; font-size:14px!important; font-family:"微软雅黑"!important; color:#666; }
.newscon-listtext .moreWrap{display:block; margin-top:4px; float:left; }
.newscon-listtext .moreWrap input[type="submit"]{background:none; cursor:pointer; line-height:24px; color:#072c87; }
.newscon-list2{width:100%; padding:16px 0; }
.newscon-list2 h3{width:100%; border-bottom:solid 1px #eaeaea; overflow:hidden; }
.newscon-list2 h3 span,.newscon-list2 h3 a{display:inline; line-height:50px; font-size:16px; color:#333; }
.newscon-list2 h3 .more{font-size:14px; font-weight:normal; color:#072c87; }
.newscon-list2 h3 a:hover{color:#003bb3;}
.newscon-listul{width:100%; margin-top:8px; overflow:hidden; }
.newscon-listul li{width:100%; border-bottom:dashed 1px #ccc; overflow:hidden; }
.newscon-listul li p.itemL{width:75%; float:left; text-align:left; }
.newscon-listul li p.itemR{float:right; text-align:right; }
.newscon-listul li p a:hover{color:#003399; }
.newscon-listul li p a,.newscon-listul li p em,.newscon-listul li p span{display:inline-block; line-height:40px; font-size:14px; }
.newscon-listul li p a.txtType{color:#072c87; }
.newscon-listul li p a.txtTit{white-space:nowrap; text-overflow:ellipsis; color:#333; }
.newscon-listul li p em{padding:0 6px; font-style:normal; color:#c2c2c2; }
.newscon-listul li p span{color:#999; }
.ctrl-newscon-right{width:298px; float:right; background:#f4f4f4; border:solid 1px #e5e5e5; }
.newscon-righttop{width:100%; padding:30px; box-sizing:border-box; }
.newscon-righttop div{width:100%; overflow:hidden; }
.newscon-righttop div img{display:block; margin:0 auto; }
.newscon-righttop p{border-bottom:solid 1px #ddd; text-align:center; }
.newscon-righttop p span{line-height:40px; color:#333; }
.newscon-rightup{width:100%; }
.newscon-rightup a{display:block; width:100%; overflow:hidden; }
.newscon-rightup a img{display:block; }
.newscon-rightdow{width:100%; padding:30px 20px; box-sizing:border-box; }
.newscon-rightdow a{display:block; color:#333; }
.newscon-rightdow a div.imgWrap{width:100%;}
.newscon-rightdow a div.imgWrap img{display:block; width:258px; height:174px; }
.newscon-rightdow a h4{padding-top:10px; text-align:left; }
.newscon-rightdow a p{padding-top:6px; text-align:left; }
.newscon-rightdow a h4 span,.newscon-rightdow a p span{line-height:24px; font-size:14px; font-weight:normal; }
.newscon-rightdow a h4 span{color:inherit; }
.newscon-rightdow a p span{color:#999; }
.newscon-rightdow a:hover{color:#003bb3; }
/*.newscon-add{height:auto; }
.newscon-add p{width:100%; float:left; line-height:26px; text-align:left; font-size:14px; color:#333; }
.newscon-add h4{text-align:center; color:#666; font-weight:normal; line-height:40px; border-bottom:#ddd dashed 1px; margin-bottom:20px; font-size:14px; }
.newscon-add img{max-width:100%; margin:20px auto; }*/
.newscon-cont .newscon-cont-text p{width:100%; float:left; line-height:26px; text-align:left; font-size:14px; color:#333; }
.newscon-cont .newscon-cont-text p img{max-width:100%; margin:20px auto; }
.newscon-cont .newscon-back-btn{width:100%; overflow:hidden; }
.newscon-cont .newscon-back-btn .newscon-add-a{display:block; width:72px; height:36px; margin:20px auto; border:#0a3190 solid 1px; border-radius:5px; line-height:36px; text-align:center; }
.newscon-cont .newscon-back-btn .newscon-add-a:hover{background:#0a3190; color:#fff; }

/*分页*/
div.zxf_pagediv{width:100%; padding:40px 0px 40px 0; float: left; text-align:center; color: #999; }
div.zxf_pagediv a{text-decoration:none; }
div.zxf_pagediv span,div.zxf_pagediv a{display:inline-block; box-sizing:border-box; }
.current{color:#ffffff; background:#0a3190; width:30px; height:30px; line-height:30px; border-radius:3px; }
.zxfPagenum{width:40px; height:40px; margin:0 5px; border-radius:3px; background:#fff; line-height:40px; color:#666; }
.nextpage{margin:0 5px; }
.nextbtn,.prebtn,span.disabled{color:#666; background:#fff; width:88px; height:42px; line-height:42px; border-radius:3px; }
.zxfinput{width:40px; height:32px; text-align:center; box-sizing:border-box; border:1px solid #e6e6e6; margin:0 12px; border-radius:3px; color:#666; }
.zxfokbtn{width:48px; height:32px; line-height:32px; border:1px solid #E6E6E6; margin-left:10px; cursor:pointer; border-radius:3px; background:#fff; }
input::-webkit-outer-spin-button,
input::-webkit-inner-spin-button{-webkit-appearance:none; }
input[type="number"]{-moz-appearance:textfield; }

/*投诉栏目*/
.ctrl-qusten{width:100%; background:url(../images/qimg2.jpg) no-repeat; height:830px; }
.ctrl-qusten span{width:100%; display:block; text-align:center; }
.ctrl-qusten963{width:963px; margin:0 auto; }
.ctrl-qusten963 span{padding:120px 0 10px; }
.ctrl-qusten ul{width:963px; text-align:center; overflow:hidden; }
.ctrl-qusten ul li{width:321px; float:left; }
.ctrl-qusten ul li img{transition:all ease .2s; }
.ctrl-qusten ul li:hover img{margin-top:-3px; }
.ctrl-qusten h4{text-align:center; width:100%; color:#fff; font-size:24px; font-weight:normal; clear:both; margin-top:50px; }

/*客户投诉专区*/
.ctrl-khts-baner img{width:100%; }
.ctrl-tszx ul{padding:36px 0; }
.ctrl-tszx ul li{width:380px; display:inline-block; overflow:hidden; padding:30px 22px 38px; box-sizing:border-box; background:#fff; box-shadow:0 6px 12px rgba(169,177,194,.16); }
.ctrl-tszx{background:#F6F6F6; }
.ctrl-tszx ul li h3{font-size:24px; color:#333; line-height:60px; background:url(../images/qimg12.png) no-repeat left; background-size:52px; padding-left:65px; box-sizing:border-box; font-weight:normal; display:block; }
.ctrl-tszx ul li p{font-size:16px; color:#666; line-height:25px; margin:10px 0; height:50px; }
.ctrl-tszx ul li a{display:inline-block; padding:10px 25px; border:1px solid #062c87; color:#062c87; font-size:14px; border-radius:2px; margin-top:10px; transition:all ease .3s; }
.ctrl-tszx ul li:hover a{background:#062c87; color:#fff; }
.ctrl-tszx ul li:nth-child(2){margin:0 26px; }
.ctrl-tszx ul li:nth-child(2) h3{background:url(../images/qimg2.png) no-repeat left; background-size:52px; }
.ctrl-tszx ul li:nth-child(3) h3{background:url(../images/qimg3.png) no-repeat left; background-size:52px; }
.ctrl-wenti{padding-bottom:100px; overflow:hidden; background:#fff; padding-top:32px; }
.ctrl-wenti h3{font-size:24px; color:#062c87; line-height:40px; font-weight:normal; }
.ctrl-wenti ul li{width:100%; line-height:50px; background:#fff; font-size:18px; color:#333; margin:20px 0; border:1px solid #e3e3e4; box-sizing:border-box; position:relative; padding:0 20px; }
.ctrl-wenti ul li::after{position:absolute; content:""; width:4px; height:52px; background:#062c87; left:0; top:0; }
.ctrl-wenti ul li a{color:#333; display:block; overflow:hidden; }
.ctrl-wenti ul li a em{width:1000px; float:left; white-space:nowrap; text-overflow:ellipsis; overflow:hidden; display:block; }
.ctrl-wenti ul li a span{position:relative; color:#666; }
.ctrl-wenti ul li a span::after{position:absolute; content:""; width:80px; height:1px; bottom:10px; background:#999; left:0; }
.ctrl-wenti ul li:hover a{color:#426cdb; }
.ctrl-wenti ul li:hover span{color:#426cdb; }

/*客户投诉*/
.ctrl-list-top{background:linear-gradient(to right,#015fbf,#301c8d); overflow:hidden; }
.ctrl-cc-list li{display:inline-block; float:left; padding:0 20px; line-height:42px; }
.ctrl-cc-list li a{color:#fff; font-size:14px; }
.ctrl-cc-list li.selected{background:#299def; }
.ctrl-list-top img{width:100%; float:left; }
.ctrl-cc-form{margin:25px auto 55px; background:#fff; border:1px solid rgba(175,175,175,.18); }
.ctrl-cc-form form{padding-bottom:108px; }
.ctrl-cc-form01{margin-bottom:30px; }
.ctrl-cc-form h3{font-size:18px; color:#666; line-height:66px; font-weight:normal; padding:0 40px; margin-bottom:30px; border-bottom:1px solid rgba(175,175,175,.18); display:block; background:#FCFCFC; }
.ctrl-cc-form .ctrl-cc-form-div{width:100%; overflow:hidden; padding:10px 0; position:relative; }
.ctrl-cc-form label{width:35%; padding-right:20px; box-sizing:border-box; float:left; text-align:right; line-height:40px; font-size:14px; color:#666; }
.ctrl-cc-form label sup{color:#cb0005; width:15px; text-align:center; display:inline-block; }
.ctrl-cc-form input,.ctrl-cc-form textarea{width:441px; float:left; color:#999; text-align:left; line-height:30px; font-size:14px; border-radius:4px; padding:5px 20px; box-sizing:border-box; border:1px solid #cdcdcd; outline:none; }
.ctrl-cc-form textarea{height:100px; font-family:"微软雅黑"; color:#999; }
.ctrl-cc-form input:-ms-input-placeholder{color:#999999; }
.ctrl-cc-form input::-moz-placeholder{color:#999999; }
.ctrl-cc-form input::-webkit-input-placeholder{color:#999999; }
.ctrl-cc-form textarea:-ms-input-placeholder{color:#999999; }
.ctrl-cc-form textarea::-moz-placeholder{color:#999999; }
.ctrl-cc-form textarea::-webkit-input-placeholder{color:#999999; }
.ctrl-cc-form .ctrl-cc-form-div p{padding-left:35%; float:left; font-size:14px; color:#cb0005; line-height:40px; }
.ctrl-cc-form .ctrl-cc-form-divw div{position:absolute; left:35%; height:89px; overflow:hidden; }
.ctrl-cc-form .ctrl-cc-form-divw input{width:98px; opacity:0; height:99px; padding:0; position:absolute; }
.ctrl-cc-form .ctrl-cc-form-divw label{height:89px; }
.ctrl-cc-form .ctrl-cc-form-diva{text-align:center; }
.ctrl-cc-form .ctrl-cc-form-diva a{display:inline-block; width:177px; line-height:47px; background:#f6f6f6; border-radius:3px; text-align:center; color:#8b8a8a; font-size:16px; }
.ctrl-cc-form .ctrl-cc-form-diva a:last-child{background:#2e87eb; color:#fff; margin-left:20px; }
.ctrl-cc-form .ctrl-cc-form-diva a:hover{background:#eee; }
.ctrl-cc-form .ctrl-cc-form-diva a:last-child:hover{background:#0b6ad5; }
.ctrl-cc-form .ctrl-cc-form-div span{line-height:42px; padding:0 10px; color:#999; margin-left:10px; font-size:16px; display:inline-block; }

/*员工投诉*/
.ctrl-ts-bg{background:url(../images/ts-bg.png) no-repeat center; overflow:hidden; background-size:100%; }
.ctrl-sc-list{overflow:hidden; min-height:850px; }
.ctrl-sc-list>p{font-size:14px; line-height:40px; background:url(../images/nn.png) no-repeat left; padding-left:30px; margin:40px 0 30px; }
.ctrl-sc-list ul{}
.ctrl-sc-list ul li{width:270px; float:left; padding:27px 10px ; box-sizing:border-box; background:#fff; text-align:center; margin:15px; box-shadow:0 5px 15px rgba(197,197,197,.16); height:189px; }
.ctrl-sc-list ul li img{transition:all ease .2s; width:auto; }
.ctrl-sc-list ul li p{font-size:20px; color:#333; line-height:40px; margin-top:10px; }
.ctrl-sc-list ul li div{height:82px; }
.ctrl-sc-list ul li:hover{box-shadow:0 6px 15px rgba(197,197,197,.3) ; }
.ctrl-sc-list ul li:hover p{color:#426cdb; }
.ctrl-sc-list ul li:hover img{margin-top:-5px; }

/*帮助中心*/
.ctrl-help-center{margin:20px auto 80px; overflow:hidden; }
.ctrl-help-top{width:100%; overflow:hidden; background:url(../images/help-bg.png) no-repeat center; height:164px; text-align:center; }
.ctrl-help-top input{float:left; width:768px; line-height:44px; padding:5px 20px; box-sizing:border-box; background:#fff; border:none; font-size:14px; color:#999; outline:none; }
.ctrl-help-top span{float:left; width:104px; line-height:54px; text-align:center; color:#fff; background:#ffb400; font-size:18px; display:inline-block; cursor:pointer; }
.ctrl-help-top .ctrl-help-form{border-radius:5px; display:inline-block; overflow:hidden; margin-top:55px; }
.ctrl-help-left{box-shadow:0 5px 15px rgba(197,197,197,.16); width:590px; overflow:hidden; box-sizing:border-box; background:#fff; margin:13px 0; min-height:260px; }
.ctrl-help-left h3{font-size:16px; color:#3265d8; line-height:30px; position:relative; padding:15px 30px; padding-left:40px; display:block; margin-bottom:20px; border-bottom:1px solid #E5E5E5; box-sizing:border-box; }
.ctrl-help-left h3::after{position:absolute; left:30px; top:22px; height:16px; width:3px; background:#4e7add; content:''; }
.help-left-img{width:115px; float:left; padding-left:30px; }
.help-right-text{width:calc(100% - 145px); float:left; padding:0 30px 0 20px; box-sizing:border-box; }
.help-right-text ul li{line-height:30px; font-size:14px; color:#666; position:relative; padding-left:15px; white-space:nowrap; text-overflow:ellipsis; overflow:hidden; width:100%; box-sizing:border-box; }
.help-right-text ul li::after{position:absolute; content:""; width:5px; height:2px; background:#999; left:0; margin-top:14px; }
.ctrl-help-left>ul>li{width:50%; float:left; line-height:25px; font-size:14px; color:#666; }
.ctrl-help-left>ul>li span{color:#4e7add; width:100%; display:block; font-weight:bold; }
.ctrl-help-left>ul{padding:0 30px; }
.help-right-text ul li a{color:#666; }
.help-right-text ul li:hover a{color:#426cdb; }

/*帮助中心2*/
.ctrl-help2{margin:30px auto 50px; }
.help2-left{width:203px; display:inline-block; background:#fff; box-shadow:0 5px 15px rgba(169,177,194,.16); margin-top:20px; float:left; }
.help2-left ul{padding-bottom:30px; overflow:hidden; }
.help2-left ul li{line-height:50px; border-bottom:2px solid #f4f8fc; padding:0 10px 0 50px; font-size:14px; color:#666; background:url(../images/rg.png) no-repeat 35px; }
.help2-left ul li a{color:#666; }
.help2-left ul li:hover a{color:#426CDB; }
.help2-right{width:975px; display:inline-block; margin-left:18px; }
.help2-right ul li a{width:100%; overflow:hidden; position:relative; line-height:50px; font-size:14px; color:#666; padding:0 10px 0 40px; box-sizing:border-box; display:block; overflow:hidden; white-space:nowrap; text-overflow:ellipsis; }
.help2-right ul li a::after{position:absolute; content:""; width:5px; height:2px; background:#999; left:25px; margin-top:25px; }
.help2-right h3{font-size:16px; color:#3265d8; line-height:30px; position:relative; padding:15px 30px; padding-left:40px; display:block; margin-bottom:20px; border-bottom:1px solid #E5E5E5; box-sizing:border-box; }
.help2-right h3::after{position:absolute; left:30px; top:22px; height:16px; width:3px; background:#4e7add; content:''; }
.help2-right ul li:hover a{color:#426cdb; }
.help-right01{display:block; min-height:661px; background:#fff; box-shadow:0 5px 15px rgba(169,177,194,.16); margin:20px 0; }
.ctrl-show{display:block; }
.ctrl-help2-pg{padding:25px; }
.ctrl-help2-pg a{display:inline-block; padding:0 10px; border:1px solid #eee; line-height:28px; color:#999; margin-right:5px; }
.ctrl-help2-pg a:hover{background:#FF6600; color:#fff; }
.ctrl-help2-pg a.sel{color:#FF6600; border:none; }
.ctrl-help2-pg a.sel:hover{background:none; color:#FF6600; }

/*帮助中心3*/
.help3-content{padding-bottom:20px; background:#fff; overflow:hidden; box-shadow:0 5px 15px rgba(169,177,194,.16); margin:20px 0; }
.help3-content h5{font-size:16px ; color:#333; line-height:30px; text-align:center; }
.help3-content .zuozhe{font-size:14px; color:#666; line-height:25px; text-align:center; padding:8px 0; }
.help3-content .zuozhe span{padding:0 8px; display:inline-block; }
.help3-content p{font-size:14px; color:#666; line-height:35px; padding:15px 50px 50px; }
.help3-content .wenzhang{width:100%; padding:0 30px; box-sizing:border-box; overflow:hidden; margin:15px 0; }
.help3-content .wenzhang span{font-size:14px; color:#666; line-height:30px; padding:0 15px; background:#F6F6F6; display:inline-block; }
.help3-content .wenzhang a{color:#3179c2; font-size:14px; line-height:30px; padding-left:10px; }
.help3-content .wenzhang a:hover{text-decoration:underline; }
.help3-content ul li{width:50%; float:left; padding:0 10px; box-sizing:border-box; }
.help3-content ul li a{line-height:40px; }
.help3-content ul li a::after{margin-top:19px; }

/*投诉规则*/
.ctrl-kehu-top{background:url(../images/guize.png) no-repeat center; height:145px; clear:both; width:100%; overflow:hidden; }
.ctrl-kehu-top h3{font-size:24px; color:#fff; line-height:30px; margin:28px 0 0; display:block; font-weight:normal; }
.ctrl-kehu-top p{font-size:14px; color:#fff; line-height:25px; margin-top:12px; }
.ctrl-kehu-top span{width:40px; height:2px; background:#fff; display:block; margin-top:17px; }
.ctrl-cc-gz{min-height:600px; }
.ctrl-cc-gz ul{overflow:hidden; margin:20px 0; box-shadow:0 5px 15px rgba(197,197,197,.16); background:url(../images/jian.png) no-repeat center 75px #fff; }
.ctrl-cc-gz ul li{width:400px; float:left; text-align:center; padding:60px; box-sizing:border-box; position:relative; height:420px; }
.ctrl-cc-gz ul li h5{font-size:18px; color:#333; line-height:30px; margin:25px 0; }
.ctrl-cc-gz ul li p{font-size:14px; color:#666; line-height:25px; margin:15px 0; text-align:left; word-break:break-word; }
.ctrl-cc-gz ul li::after{position:absolute; width:1px; height:80px; content:""; background:#e5e5e5; right:0; bottom:100px; }
.ctrl-cc-gz ul li img{width:63px; }
.ctrl-cc-gz ul li:last-child::after{display:none; }

/*新增悬浮框*/
.quick_links_wrap{font-size:0;width:70px;position:fixed;right:100px;top:488px;z-index:9;-webkit-transition:width linear .4s;-moz-transition:width linear .4s;-ms-transition:width linear .4s;transition:width linear .4s;_position:absolute;_bottom:auto;_top:expression(documentElement.scrollTop+documentElement.clientHeight-this.offsetHeight-10);}
.quick_links_wrap.quick_links_dockright{margin-left:0;left:auto;right:4px;}
.quick_links_panel{background:rgba(220,220,220,0.4);height:242px;width:70px;overflow:hidden;position:absolute;left:0;bottom:0;-webkit-transition:all ease .4s;-moz-transition:all ease .4s;-ms-transition:all ease .4s;transition:all ease .4s;}
.quick_links_panel .toggle{background:url(../images/bg_hor.png) no-repeat -160px -62px;margin:-10px 0 0 -10px;height:20px;width:20px;position:absolute;left:50%;top:50%;-webkit-transition:all linear .4s;-moz-transition:all linear .4s;-ms-transition:all linear .4s;transition:all linear .4s;}
.quick_links{width:100%;position:absolute;left:0;top:0;-webkit-transition:top ease .4s;-moz-transition:top ease .4s;-ms-transition:top ease .4s;transition:top ease .4s;}
.quick_links a{display:block; border-bottom: 1px solid #fff;color:#062b86;font-size:12px;margin:0;padding:8.2px 0;text-align:center;}
.quick_links a:last-child{ border-bottom: none;}
.quick_links a:hover, .quick_links a.current{color:#062b86;}
.quick_links i{display:inline-block;background:url(../images/bg_hor.png) no-repeat 0 -182px;cursor:pointer;height:38px;width:38px;vertical-align:top;}
.quick_links a:hover i, .quick_links a.current i{background-position:0 -220px;}
.quick_links .message{background-position:-190px -182px;}
.quick_links a:hover .message, .quick_links a.current .message{background-position:-190px -220px;}
.quick_links .view{background-position:-76px -182px;}
.quick_links a:hover .view, .quick_links a.current .view{background-position:-76px -220px;}
.quick_links span{display:block;cursor:pointer;padding-top:4px;height:1.5em;width:100%;font-size: 14px; overflow:hidden;word-break:break-all;word-wrap:break-word;text-overflow:ellipsis; color: #666;}
.quick_links a:hover span{ color: #062b86;}

@media only screen and (max-width:1440px){
	.ctrl-qusten{height:789px; }
	.ctrl-newscon{min-height:674px; }
}

@media only screen and (max-width:1280px){
	.ctrl-qusten{height:689px; }
}

@media only screen and (max-width:1024px) {
    .ctrl-list {padding:15px 0; }
}

@media only screen and (min-width:1600px) {
    .ctrl-footer {position:fixed; }
}

@media only screen and (max-width:1280px) {
    /*.ctrl-footer {position:inherit!important; }*/
}

@media only screen and (max-width:1200px) {
    .ctrl-all-body{ width: 1043px;  margin: 0 auto;}
    .main li{ background: #fff;  margin: 10px 5px 10px 5px;}
    #main_one{  margin: 10px 0px 10px 5px;}
    .ctrlicon-img {  width: 100%;  height: 60px; float: inherit; margin: 0 30px 0 0;}
    .ctrlicon-img img{transition:all .2s ease 0s; }
    .ctrlicon-img img:hover{margin-top:-3px; }
    .ctrl-ion ul { width: 1080px;}
}
@media only screen and (max-width:1370px) {
    .ctrl-footer {position: relative !important; }
}